Pump problems cause water issues



After a three-day boil water notice for a portion of its customers north of Liberty Hill, the City of Georgetown announced Wednesday afternoon that the notice had been lifted.

The corresponding suspension of outdoor water use remains in effect until further notice.

When a pump went out at the Lake Water Plant in Northwest Georgetown Monday, the water utility was forced to issue the boil water notice due to a loss in pressure and reduced flow.

“The boil water notice was really because there was not enough pressure in the lines,” said City of Georgetown Spokesman Keith Hutchinson. “There was not any other indication of a problem. In fact, we did some testing of water in that area and we were still seeing a level of chlorine that made us feel good about that.”

The pump failure impacted the area north of State Highway 29 on both sides of County Road 200, specifically residents in neighborhoods including Barmor Inc., Bear Creek Country Estates, Bear Creek Ranch, Bridle Gate, Carriage Oaks Estates, Cierra Springs, Cierra Vista, Clearwater Ranch, Estates At Northgate, Hidden Meadows Of Liberty Hill, Hilltop At Stable Oaks, Indian Oak Estates, Liberty Hill RV Park, Northwest Acres, Phillip Lane Estates, Quarry Lake Estates, Rolling Hills, Stage Coach Hills, Stone House Estates, Stonewall Ranch, Sundance Estates, Sundance Ranch, Sunny Hill Mobile Home Park, and Sunrise Acres.

“Everyone that was out of water has been restored,” he said. “The problem we had with the water pump over the weekend that led to the lower pressure, that led to people being out of water altogether, that problem has been solved because we did some rerouting on the system.”

Water quality test results confirmed late Wednesday morning that the water was safe, and the Texas Commission on Environmental Quality (TCEQ) allowed Georgetown to lift the notice.

The pump remains under repair in Waco, which is why the outdoor usage restriction remains.

“Because there was a lot of irrigation going on, there was not enough pressure to get water out to those folks north of Liberty Hill,” Hutchinson said of the original issue caused by the combination outdoor water use and the down pump.

The pump that went out has been taken to Waco for repairs. Hutchinson said it could take up to two weeks to repair, but the hope was that it would be much sooner.

“We are also working to acquire a second pump, so that would be a second new pump we would put in at that same pumping station,” he said. “That would give us some backup and redundancy at that particular station.”

The boil water notice and outdoor restrictions did not impact City of Liberty Hill water customers.